| Job Title / Role | Business Analyst |
|---|---|
| Job Function | They are responsible for helping our clients make informed decisions by providing data-driven insights, market analysis, and strategic recommendations. This role requires a strong understanding of business processes, product development, and market dynamics. Our ideal candidate will be skilled at translating complex data into actionable strategies that drive product success. |
| Grade | Analysts 1 - 3* |
| *We are looking to fill roles of Business Analyst across various grades (from Junior Analysts 1 to III). Our structure mimics the Big 4 model. | |
| Department/Division/Unit | Delivery |
| *Our Delivery Team handles execution from market research through product development, all the way to growth. | |
| Location | Lagos (On site, Remote flexible) – Company / Client Locations |
| Reports to: | Delivery and Advisory Team Leads |
| Direct Reports | N/A |
| Externally Interfaces with: | Cross-functional Team members, Clients, Partners, Stakeholders |
| Job Responsibilities | Research and Analysis |
| • Conducts market research and analysis including industry, competitor and user research and analysis for new products and services. | |
| • Analyses product and market data to understand potential opportunities and threats for new and existing products, assess the viability of product concepts, including financial, technical, and operational aspects. | |
| • Translates research findings into actionable insights to clients and internal teams to guide product development and positioning strategies. | |
| • Develop business documentation including analyses, reports and recommendation. | |
| • Analyses, documents and coordinates the improvement of existing processes to enhance product development, delivery, and growth, as well ensure alignment with defined strategies and goals. | |
| • Regularly engages internal and external stakeholders with findings and recommendations. | |
| • Maintains performance trackers for business and product KPIs. |
Product • Works with cross-functional teams to validate and refine product features, user experience, and positioning leveraging customer feedback and market data. • Translates business needs into clear and detailed specifications that guide product development and project execution. • Actively participates in all aspects of the product lifecycle in collaboration with cross-functional teams.
• Keeps abreast of trends and developments in all industries relevant to the business with respect to technology, processes, regulatory requirements and best practices • Maintains a current knowledge of industry trends, opportunities, channels, products, and competitors and optimize growth efforts Other duties as assigned in relation to achieving defined goals. | | Key Performance Indicators | • Client Satisfaction and Retention • Revenue per client/member (RPC) • Net Promoter Score (NPS) • Competitive Advantage • Time to market • Delivery timelines | | Education / Professional Qualification | Bachelor’s degree in related field (or equivalent experience) | | Experience | Minimum 2 years’ experience in relevant roles | | Required Functional Skills | • Business analysis and research • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights • Strong understanding of business processes, product development, and market dynamics • Experience with market research, financial analysis, and business case development. • Strategic thinking and value-driven approach to problem solving • Proficiency in using data analysis tools (e.g., Excel, SQL, Tableau) • Knowledge of relevant industries, regulatory requirements, and local markets • Excellent written and verbal communication skills • Ability to manage multiple projects and deadlines in a fast-paced environment. | | Required Behavioural Skills | • Organisational skills • A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment • Teamworking skills and a collaborative approach to work • Resourcefulness • Personable personality | | Working Hours | • Minimum 40 hours per week • Regular working hours (8AM- 5PM) on business days - More hours may be required depending on business demands | | Work Tools | • Laptop (BYOD, Transition to Company-issued) | | Benefits | • 20 days Annual leave • Health Insurance • Company sponsored professional trainings • Paid industry events and conferences and professional memberships • Competitive salary commensurate with experience • Flexible remote work options • Opportunity to grow and advance within a rapidly expanding startup environment • Collaborative team culture with a focus on creativity and innovation | | How to Apply | Apply here |