User Research & Market Analysis • Conduct user research to understand customer pain points, behaviors, and needs. • Analyze competitor products to identify design opportunities and industry trends. • Synthesize research findings into actionable design recommendations.

Design Systems & Branding • Maintain and enhance the company's design system, ensuring consistency across products. • Maintain brand identity and messaging consistency across all platforms and campaigns. • Collaborate with the marketing team to align product design with the company’s brand identity. • Assist in designing marketing and promotional materials as needed.

Collaboration & Communication • Work closely with marketing, analytics, sales, technical and delivery teams to ensure alignment of UX/UI designs with business objectives and user needs. • Present design ideas and solutions clearly to both technical and non-technical teams. • Support in creating design documentation and guidelines for development teams.

Research and Trends ·       Stay updated on industry trends, best practices, and emerging technologies to continually improve digital strategies and user experiences.

­Other duties as assigned in relation to achieving defined goals. | | Key Performance Indicators | -        Client Satisfaction and Retention -        Revenue per client/member (RPC) -        Net Promoter Score (NPS) -        Product Specific Metrics -        Competitive Advantage | | Education | First Degree in relevant field | | Professional Qualification | Bachelor’s degree in related field (or equivalent experience) | | Experience | Minimum 3 years’ experience in relevant role | | Required Functional Skills | -        Proven experience as a UX/UI designer, digital media specialist, or similar role. -        Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, XD) and familiarity with prototyping tools (e.g., Sketch, Figma) -        Strong understanding of user-centered design principles and best practices -        Excellent written and verbal communication skills, with the ability to create compelling and persuasive content. -        Knowledge of SEO principles and experience with analytics tools to track performance metrics -        Basic understanding of HTML/CSS and web development frameworks. -        Experience with low-code web development tools (such as Webflow, Framer) is a plus -        Experience with video editing and animation tools (e.g., Adobe Premiere Pro, After Effects) is a plus -        Creative thinking with a keen eye for aesthetics and attention to detail -        Business analysis and research -        Strategic thinking and value-driven approach to problem solving | | Required Behavioural Skills | -        Organisational skills -        A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment -        Teamworking skills and a collaborative approach to work -        Resourcefulness -        Personable personality | | Working Hours | -        Minimum 40 hours per week -        Regular working hours (8AM- 5PM) on business days - More hours may be required depending on business demands | | Work Tools | -        Laptop (BYOD, Transition to Company-issued) -        Relevant Applications and Tools (Company-issued, shared) -        Internet Access (Company-issued, shared, monetized for remote) | | Benefits | -        20 days Annual leave -        Health Insurance -        Paid industry events and conferences and professional memberships -        Competitive salary commensurate with experience -        Flexible remote work options -        Opportunity to grow and advance within a rapidly expanding startup environment -        Collaborative team culture with a focus on creativity and innovation | | How to Apply | Apply here |